FAQ

Yes, public water can have large amounts of Chlorine and hardness.

Chlorine in the water is dangerous to your body. It has been declared a known carcinogenic. People who drink and are exposed to chlorine have a higher risk of developing cancer: about a 93% chance. These are not great odds. Chlorine can turn into a gas when you are taking hot baths or showers and relaxing after a long day. Taking deep breaths of the vapors draws chlorine gas into your lungs.

Hard Water, which is the presence of high amounts of minerals in your water, can be bad for your appliances, hair, and skin.

People who have eczema are at risk for flare-ups and discomfort when being exposed to hard water.

We recommend installing a Lancaster CitySoft Unit that will take care of both these problems. Installing a water softener could extend the life of your appliances, increase your health and vitality, as well as reduce the build-up around your drains and faucets.

There a many possible reasons why your water pressure could be low in your home. Here are a few of them:

• You may have an old valve. If this is the case it may be likely that a washer screw broke off (metal deteriorates over time), and is restricting flow.

• Another culprit might be a bad Pressure Reducing Valve that helps maintain pressure throughout the home. The pressure valve could be waterlogged.

• Your water Expansion Tank could be faulty.

If you're having trouble with water pressure in your home, we can help! Contact us today to learn more.

Normally Eight to Ten years. The life of your water heater depends heavily on your water quality. All water heaters are equipped with a magnesium or aluminum anode rod that sits in the center of the tank. Both the tank and the rod are made of metal, an organic material that can be broken down by the minerals in your water. The rod exists as a sacrificial piece that will attract the minerals before the tank. Once that rod is gone your water heater becomes vulnerable. These rods normally last about three to five years and you can have them replaced. We suggest replacing them regularly to increase the life of your water heater.

Yes! Plumbing home inspections should be likened to preventive maintenance and as meet and greet to find someone that you trust and can call when that inevitable emergency comes up. Wouldn’t you like to know who you are inviting into your home while you have an emergency situation?

The Good Faith Plumbing inspection Includes:

• Checking of all Drains

• Checking of all Fixtures

• Checking of all Supply Valves

• Free water test

• Flushing of the water heater’s tanks

• Sump Pump check

• Testing of all outside hydrants

We also encourage our customers to walk around with us while we do the inspection to help you understand your home and plumbing systems.

We give helpful hints to save you money and give information about what you can do in an emergency situation.

This is also a great time to find out where your emergency shut off valve in, should you ever have an emergency and need to shut off the water immediately.

For public water: The main shutoff valve will be located at your meter or where your main water line comes into your home.

For private water (well water): Try finding the valve near the pressure tank located in your basement. The valve should be after the tank. If you can't move the valve, you can go to your breaker box and turn off the power to the pump.

Usually, they are marked inside the breaker box, but if they are not, it’s a great thing to have us check on. After you turn the water valve or power off, open a few faucets, both hot and cold, to drain the pressure off the leaking pipe to prevent any further damage.

We always recommend the products that we use in our own homes and have experience trusting. We like to give you options and suggestions, but ultimately it is your own decision and it’s something we want you to be very comfortable doing.

We're happy to discuss different options, and ultimately want to help you make the best choice for your needs and your budget.

We currently accept cash or check at the time of service, or we can send you a bill. Contact Us to learn more.